AI phone receptionist · San Diego

Never lose a job to voicemail.

YAP Voice answers your business line when you can't — on a job, after hours, with a customer in front of you. It answers the caller's questions, takes their name, number and what they need, and texts it straight to you.

Book a free demo See how a call goes
  • Keep your number
  • Tells callers it's an assistant
  • Every callback in your dashboard

Phone · 4:09

Missed call

(555) 010-0142

Messages · now

YAP VOICE: New enquiry for Harbor View Handyman

Services: TV mounting
Name: Jordan Blake
Phone: +15550100142
preferred date: Friday
preferred time: morning

Example. The business and the caller are made up.

How it works

What happens when someone calls

  1. 1

    Your phone rings first

    Calls reach you as they do today. If you don't pick up in the time you choose — or you're closed — the assistant answers. Or let it take every call.

  2. 2

    It answers like your front desk

    It says it's your business's automated assistant, then answers from what you've told it: hours, services, the area you cover.

  3. 3

    It takes the details

    Name, the best number to call back, what they need, and your own questions for that job — like which day suits them.

  4. 4

    You get a text and an email

    When the call ends, the details are texted and emailed to you. They also wait in your dashboard with a button to call them back.

What it does

A receptionist that never puts anyone on hold

Every item here is something it does on calls today. You choose which of them your line uses.

Answers questions

Hours, services, the area you cover — from the information you give it. When it doesn't know, it says so and takes a message instead of guessing.

Asks your questions

Set the questions for each service — "what size is the TV?", "which day suits you?" — and every callback arrives with the answers.

Reads the number back

When a caller gives a callback number, it's read back to them to confirm, so you don't ring a stranger over one misheard digit.

Puts callers through

If someone asks for a person, it can pass the call to your phone — only if you've switched that on and given a number.

Answers when you say

Every call, only after hours, or only when you don't pick up — you choose, and change it any time from your dashboard.

Honest with callers

It tells every caller it's an automated assistant, and tells anyone describing an emergency to hang up and call 911.

Your dashboard

Everyone waiting on you, one tap from a call back

  • Who is waiting for a call back, what they need, and a button to ring them
  • Every call your assistant answered, and how it ended
  • Your hours, services and answers — change them and the next call uses them
  • Works on your phone as well as your computer
Business login
Callbacks
  • JB
    Jordan BlakeTV mounting · Today 4:12 PM
    (555) 010-0142
  • PN
    Priya NatarajanDrywall repair · Yesterday
    (555) 010-0187
  • SO
    Sam OkaforBasic plumbing · Mon
    (555) 010-0163
Example with made-up callers.

Questions

What owners ask first

Will callers know it's not a person?

Yes. Every call starts with it saying it's your business's automated assistant. If someone asks whether they're talking to a robot, it answers plainly.

Do I have to change my phone number?

No. You keep the number your customers know and forward the calls you want it to answer — every call, after hours only, or when you don't pick up.

What if it can't answer a question?

It says it doesn't know rather than making something up, takes the caller's details, and you get them by text and email like any other callback.

Are calls recorded?

No. There's no audio recording and no transcript is kept. You get the details the caller gave — name, number, what they need — and a short note of what they asked for. The privacy policy has the full detail.

Can it book jobs into my calendar?

Yes, if you want it to. Connect your Google Calendar from your dashboard and, once it has taken a caller's details, the assistant offers them two open times and puts the visit in your calendar for you to confirm. It only checks when you're busy — it never reads your other events — and it only changes the visits it booked. You can disconnect it at any time. The privacy policy says exactly what it does with your calendar.

How is it set up, and what does it cost?

We set it up with you: your services, hours, the questions you want asked, and where callbacks should go. Pricing depends on your call volume — book a demo and you'll get a quote before anything is switched on.

Get in touch

Hear it answer your calls

Tell me about your business and I'll set up a free demo on a test line. I usually reply within a few hours.

Your details are only used to reply to you.